Orders and delivery

All orders will be processed within 24 hours once payment is approved.

All deliveries through this website will be handled by a courier and it usually takes up to 3 business days until packages reach their destination.

^* Orders will only be carried in Europe

Returns

An unharmed product with the receipt in its original packaging can be returned for a refund within 14 days of delivery. IDM will not refund return shipping expenses.

Security

IDM does not keep credit card numbers. All transactions made through this website are handled through an SSL protocol protected by 256Bit encryption. In order to further increase your personal security while using this website it is recommended that you periodically change your account password and avoid revealing it to other people or exposing it through unsecured protocols.

Customer service

This website was built with the maximum attention to details and safety for your convenience. If you have encountered a problem during the use of this website, or if you have any advice or feedback please feel free to contact our customer service.